System administrators support, troubleshoot, and secure computer servers and networks.
The ServiceNow Certified System Administrator CSA examination determines that the candidate owns the integration capabilities and proficiency expected to regulate the ServiceNow platform’s configuration, implementation, and maintenance. Passing this exam recommends that the candidate has in detail all the essential skills necessary to pursue further individual certification.
The ServiceNow System Administrator CSA Certification demonstrates that a successful candidate has the skills and essential knowledge to contribute to the ServiceNow system’s configuration, implementation, and maintenance. Successfully passing this certification exam also establishes a set of skills necessary to continue in the ServiceNow Certification paths. It is a prerequisite for advanced courses.
As a ServiceNow System Administrator, you may already be responsible for several essential tasks related to customizing your company’s Salesforce instance. Earning your CSA credential is a great testament to all you have learned, plus it gives your dedication to your company’s success and your continued professional development. After all, you understand better than anyone how your work as a CSA contributes to your company’s success as a whole. Getting your CSA certification can transform your career and pave the access to expanded responsibilities and promotions, all the while enabling you to contribute even more to your organization’s success.
Tips to Prepare For Your ServiceNow System Administrator CSA Certification
Whether you are brand new to ServiceNow or have been thinking about earning your cert for a while, here are tips to help you prepare for your ServiceNow System Administrator certification exam:
1. See What the ServiceNow System Administrator Exam is All About
To pass your System Administrator certification exam, you need to have a broad knowledge of customizing ServiceNow, configuring the platform, managing users, and looking for ways to get even more out of its features and capabilities. The CSA exam guide is your best resource to understand the exam format, including several questions, how much time you are given, what topics are covered, how much they are weighted, what resources you should use to study, and more.
2. Schedule Your CSA Certification Exam
It may seem strange to schedule your CSA exam before starting studying, but this is an excellent method to keep you motivated and working towards your certification goal. Having a set date will aid you in prioritizing your studying and keep you focused.
3. Find Some Study Buddy
Nothing helps more when studying for a CSA exam than having friends join you on the journey. To find a study group, try moving out to your local user groups or post in the System Administrator group to know other potential study buddies.
4. Get Hands-on Practice
No amount of studying can relate to how valuable it is to get hands-on experience. Recording specific projects or implementations you have done will help you answer tough, scenario-based questions. The best method to get this hands-on experience is to block out time on your calendar and make it clear to your team that this is a priority.
5. Excel During the ServiceNow System Administrator Certification
The most important thing to do during the CSA exam is to read the questions carefully. Time is limited, so you will want to use it wisely. There may be questions that you do not know the answer to, and that is ok! You can take your best-educated guess, mark the question for review, and come back after you have answered all the other questions. You can also use the three parts of scratch paper presented to jot things down, so when you come back to a question marked for review, your handy notes will suggest what the question is about and why you picked your answer.
Keep in understanding that not everyone will pass the ServiceNow System Administrator Certification exam the first time, but sitting for an exam is the best training in itself. And you get to understand how the exam is structured. Afterward, you will get an email with section-level feedback, so you can see the areas where you know your stuff and the areas where you can do a little more studying. Make sure you schedule your exam retake while the content is still fresh in your brain!
Finally, Celebrate Your Success!
It is time to compliment yourself on a job well done! Go ahead and be loud and happy about your new certification; you have earned it! Share your progress with your team, your fellow ServiceNow System Administrators in the Community groups, specifically for Certified Professionals.
By getting your System Administrator Certification, you have taken a significant step forward in building your ServiceNow knowledge, demonstrating that you not only know the basics but you have gone above and beyond to become the go-to resource for all things ServiceNow in your organization. Plus, it will show your manager and everyone at your organization that you are severely advancing your career and growing a leader and resource for all things ServiceNow.
Becoming ServiceNow System Administrator certified is an advance in your career that will reap advantages for years to come. With so many resources available to aid you on your path towards CSA Certification, you are one step closer to unlocking a world of possibilities for your career.